FAQs

Frequently asked questions.

Please check if there are questions that solves your answer below. Maybe your problem can already be solved before contacting us. If your question is still not solved please contact our customers service.

 

If you have questions about our beanbags please go to the specific product questions here

 

How long does the delivery take?

It takes 1-2 working days to process your order.

For all the shipping details please check our Shipping policy

Can I return and refund my items?

Yes you can! If you want to return please go to our return page

What countries do you deliver?

We deliver to almost all countries, check here to see if we ship to your country as well here shipping policy

Where is my track and trace?

If you want to track your order please wait until 1-4 days before contacting us.

For beanbags we have explained in the previous asked question above that we ship it in 2 packages. So be patient otherwise ask us the second track and trace code.