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FAQ

Most asked questions by our customers.

Will it stay comfortable over time?

Our beanbags are designed to provide long-lasting comfort. Even after months of daily use, they remain soft and supportive.

Is it safe for kids and pets?

Every seam is double-stitched and rigorously tested to prevent leaks. The durable fabric resists spills and tears, keeping the filling securely inside.

How much filling do I get — and is it enough?

We include more than enough filling to fully stuff your beanbag for a soft, comfortable feel. You can easily adjust the amount yourself: prefer a softer seat or a firmer one? You’re in control of the comfort.

How will my beanbag be delivered?

Your beanbag arrives in two separate packages: one with the cover and one with the filling. This keeps everything clean, compact, and ensures faster delivery. It’s completely normal if one package arrives a little earlier than the other!

Is filling the beanbag difficult?

Not at all — it’s simple and doesn’t take long.

Depending on your delivery, the filling may arrive in a box or a bag, but the process works the same.

Want personal tips or a short step-by-step video?

Just ask our chatbot — we can send you clear online instructions to follow.

Within a few minutes your beanbag is filled, fluffy, and ready to enjoy.

How do I keep it clean?

Minor spills wipe away instantly with a damp cloth and mild soap. No special cleaners or complicated care routines needed.

What if I don’t like it once it arrives?

We offer a hassle-free 14-day returns policy. If it’s not exactly what you expected, simply send it back—no questions asked.

Is there any warranty or support?

Yes—your beanbag comes with a 1-year warranty covering any manufacturing defects, plus our friendly support team is always here to help.

I did not receive everything, what do I do?

No worries — our beanbags are shipped in two separate packages (one with the cover and one with the filling).

It’s completely normal if they don’t arrive on the same day.

Simply check your Track & Trace emails: both parcels each have their own code.

The second package is usually delivered within 1–2 days.

If you still have questions, feel free to ask our chatbot — we’re happy to help!