Dear Customer,

Thank you for registering your return with Act Design Shop. Below, you will find all the necessary information for returning your product in case of dissatisfaction or defect, as well as exchange options for a different color or model.

Return instructions:

Beanbag with granules filling: Beanbags must be returned empty, so the fillings in the plastic bags as delivered. And the beanbag covers separately with both to a different return address.

Beanbag with foam filling: Only beanbags that were delivered filled, which are only foam filling beanbags, but also the beanbags with foam fillings that were delivered unfilled. These must be returned in the same way to only 1 address as it arrived.

Return Addresses:

Beanbag Covers and foam filling beanbags:
Send the cover or foam filling/beanbag to:
Act Design Shop
Westeinderweg 14,
1687 PL Wognum,
Netherlands
Beanbag granules Fillings Netherlands and Belgium. (Germany all orders before 9 april only):
Send the granules filling to:
Act Design Shop
Wetering 8,
7641 LG Wierden,
Netherlands
Beanbag granules Fillings Netherlands and Belgium (Germany all orders after 9 april only):
Send the granules filling to:
Styroline
Eichenallee 9
01558 Großenhain

Return Form:
Important: Include the completed return form in each package (cover and filling). You can print the form or, if you don’t have access to a printer, manually write the required details on a separate sheet of paper.

Exchange for a Different Color:
If you’d like to exchange the cover for a different color, return the cover only, along with the form. We will send the new color to you as soon as possible.

Exchange for a Different Model:
If you prefer to exchange for a different model, please contact us before returning the product. We will assist you in calculating the total price difference and the required amount of filling. You only need to return the cover and form. We’ll handle the rest!

Return Costs:
The return shipping costs are your responsibility. Costs vary depending on the size and weight of the package.

Conditions for Return:

Products must be returned in their original condition and packaging, including all accessories.
Returns without the return form cannot be accepted and will be sent back to the sender.

After We Receive Your Return:
Within 20 days of receiving your returned product, you will either receive a refund or the exchanged product, depending on your request.

If you have any questions or wish to exchange for a different model, please contact us at support@actdesignshop.nl.

Kind regards,
Act Design Shop

Land/regio

Taal

HTML-sitemap

Verzameling

bloggen

Artikel

Bladzijde