Faq product information
FAQs
Products
How will my beanbag be delivered?
At ActDesignShop, we ensure that your beanbag arrives in perfect condition. To guarantee this, our beanbags are shipped unfilled. Many of our beanbags are too large to ship filled, as they exceed the maximum size limits set by shipping carriers.
This method prevents damage during transport and ensures that the cover remains intact, as shipping filled beanbags can sometimes lead to issues such as holes or tears in the beanbag.
When you received the package, filling the beanbag is simple and quick, usually taking just a few minutes if you follow the included instructions. These instructions were sent to you via email and can also be found online here.
Please keep the plastic bags (buy a plastic bag here) in which the fillings where packaged until you are sure you want to keep the beanbag. If you decide to return the beanbag, the filling must be returned in these plastic bags to ensure a proper return process. Read more
If you prefer not to fill the beanbag yourself, we understand that you would like to return your beanbag. No problem at all! You can find all the details about our return process on our Return page. If you have any further questions, feel free to reach out, and we’ll be happy to assist.
How to fill a beanbag properly?
Go to this page
Outdoor Beanbag care tips
Get the Most Out of Your Outdoor Bean Bag!
Cozy and Durable: Get the Most Out of Your Outdoor Bean Bag!
Discover the secret behind perfect outdoor lounging with our high-quality outdoor bean bags. Just like your favorite outdoor furniture, our bean bags need some TLC to keep them in top condition.
Our bean bags are designed with durability in mind, with waterproof and hard-wearing material for long-lasting use. But like everything you cherish, they deserve some TLC after use.
Protect your bean bag from dust and sun with a dust cover and give it a dry and cool spot indoors after a day of relaxing in the garden. That way, your favorite place to relax will always be ready for use, season after season.
Enjoy the outdoors in style and comfort with our outdoor bean bags - your ultimate companion for relaxing in the sun!
Indoor care tips
To ensure your indoor beanbag remains in great condition and lasts for years, follow these essential care tips:
- Spot Cleaning:
Gently clean stains or dirt with a soft cloth or sponge. Use mild soap and lukewarm water. Avoid scrubbing too hard to prevent damaging the fabric. - Avoid Harsh Chemicals:
Do not use bleach, strong cleaning agents, or abrasive cleaners, as they can harm the fabric and cause discoloration. - Drying the Fabric:
After cleaning, let the fabric air dry naturally. Avoid placing it near direct heat sources such as radiators, heaters, or hairdryers, as this can distort the fabric or cause shrinkage. - Regular Vacuuming:
Regularly vacuum the beanbag cover to remove dust, dirt, and debris. Use a vacuum with a fabric attachment to gently clean the surface. - Protect from Sunlight:
Keep the beanbag out of direct sunlight to prevent the fabric from fading over time. UV rays can weaken the material and alter the color. - Fluffing the Filling:
From time to time, fluff the beanbag filling to redistribute the beads and maintain a comfortable, even surface. - Storage Tips:
If you're not using the beanbag for a while, store it in a dry, cool place away from direct sunlight and extreme temperatures.
By following these tips, your indoor beanbag will stay fresh, clean, and comfortable for long-lasting enjoyment.
Your beanbag will be delivered with the filling and cover separately packed. The reason for this is to give you full control over the comfort of your beanbag. By receiving the filling separately, you can adjust the amount of filling to your desired comfort level. The cover will be packed separately to keep it safe during transportation, ensuring no damage occurs to the fabric. Once you’ve unpacked both, simply follow the easy assembly instructions, and you’ll have a fully functional beanbag in no time!
The beanbag is filled with ComfyXtreme filling, made from high-quality EPS (Expanded Polystyrene) beads. The ComfyXtreme EPS beads are incredibly lightweight, durable, and provide the perfect balance between softness and firmness. This high-quality filling molds to your body, offering optimal support and comfort as it contours to your shape. It’s perfect for lounging and offers a superior sitting experience. You can adjust the amount of filling as needed, giving you control over the firmness and comfort level of your beanbag.
The ComfyXtreme EPS filling is designed to provide exceptional comfort. The beads mold to your body shape, offering customized support that adapts to your body as you relax. The material relieves pressure on your joints, ensuring that you can sit for long periods without discomfort. The filling also offers a soft yet supportive feel, giving you a plush experience while maintaining the right amount of firmness. The ComfyXtreme EPS beads are durable, ensuring that your beanbag stays comfortable for a long time.
Yes! Your beanbag has a zipper, so you can easily add more ComfyXtreme filling whenever you need it. If your beanbag becomes less firm over time, simply order the same high-quality ComfyXtreme EPS filling from us to restore its original comfort. Adding more filling is simple and allows you to customize the level of softness or firmness to suit your preferences.
Assembly is required, but it’s simple and straightforward. We provide detailed instructions that are easy to follow, similar to assembling a piece of furniture like a cabinet. The process takes around 10-15 minutes, and once completed, your beanbag will be ready for use. Don’t worry, you’ll be lounging comfortably in no time!
Your beanbag comes with the filling and the cover packed separately. The cover is packaged carefully to prevent damage during transport, and the filling is also separated so you can adjust the amount to your preferred comfort level. We include easy-to-follow instructions to guide you through the assembly process. All of these steps are designed to ensure your beanbag reaches you in perfect condition and is easy to set up.
Our beanbags come with a warranty that covers manufacturing defects. However, the warranty does not cover damage caused by normal wear and tear or misuse. Please refer to our full warranty page for more details. If you experience any issues with your product, feel free to contact us for assistance.
To keep your beanbag in excellent condition, use a warm, damp cloth with mild soap to gently clean any spots or stains. Avoid using harsh chemicals or bleach. Regularly check the zipper and cover for any signs of wear. If needed, the cover can be removed and washed according to the care instructions on the label. Additionally, if your beanbag becomes too flat over time, you can add more ComfyXtreme filling to restore its comfort. Always follow the care instructions to keep your beanbag looking and feeling great for years!